4. HOW LONG WE KEEP YOUR PERSONAL DATA

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We do not keep your personal data any longer than is strictly necessary for the purposes for which it was collected.

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The information we collect will be deleted when it is no longer useful for the purposes for which it was collected, or when the owner requests the deletion of his personal data.

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Without prejudice, the information may be kept to comply with legal, regulatory, tax or contractual obligations. If certain data is no longer necessary for a certain purpose, it will be deleted or anonymized.

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5. HOW WE PROTECT YOUR PERSONAL DATA

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We take necessary steps to preserve the security and privacy of all of your personal information, taking precautions and following the best security and privacy practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed.

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We protect security during access to our Services, in transactions and in the capture of information, through the data encryption process, using the Secure Socket Layers (SSL) security protocol that proves the authenticity of our website, as well as ensuring the integrity and confidentiality of data during its transmission.

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Only authorized ARAÚZ personnel and service providers, who, through a confidentiality agreement, agree to preserve the security of all information, have access to your personal information. In addition, we restrict and limit access to your personal data.

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All ARAÚZ employees are required to observe this Privacy Policy, as well as all third-party employees who signed confidentiality and non-disclosure agreements with us.

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To protect your personal information, we have a secure Information Technology environment and we take all necessary measures to prevent unauthorized access (eg, intruders, hackers, etc.).

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You can also help us protect your privacy and your personal data by adopting good security practices in relation to your data, and if you identify or become aware of anything that compromises the security of your data, please contact us through the channels informed in item 7 of this Policy.

 

6. COOKIES

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Cookies are small files containing a string of characters, which are sent to your computer or mobile device when you visit a website, which allow us to (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages you visit; (iv) improve user experience by delivering and measuring content effectiveness; and (v) assist with security and administrative functions.

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7. HOW CAN YOU EXERCISE YOUR PERMISSIONS

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In accordance with applicable data protection laws and regulations, you have the benefit of:

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• access, rectify or delete your personal data;

• restrict or oppose its processing;

• inform us that you do not wish to receive marketing information;

• in certain circumstances, require the transfer of your personal data to you or third parties;

• to the extent that the processing of your personal data is based on your consent, withdraw your consent, without affecting the legality of our processing pursuant to your consent prior to withdrawal;

• in certain countries, set guidelines for the retention, erasure and communication of personal data after your death.

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We are fully committed to allowing you to exercise the rights you have over your personal data, and it should be noted that there are cases in which it will not be possible or permitted by law to fulfill all rights.

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To make a request regarding the rights listed above, you must send an email to dpo@arauz.com.br or access the form on our website (https://www.arauz.com.br).

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Whenever you exercise your rights, we may ask for some additional information to prove your identity, in order to prevent fraud. We do this to ensure the security and privacy of our customers.

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Also, some requests may not be answered immediately, but ARAÚZ undertakes to respond to all requests within a reasonable time and always in accordance with applicable law.

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8. CHANGES TO THIS POLICY

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​ Considering that ARAÚZ is always seeking to improve its services, we reserve the right to update this Privacy Policy at any time to reflect the improvements made.

Changes and clarifications take effect immediately after being published on the ARAÚZ website.

Therefore, we recommend that you periodically read this Policy.

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